Someone answers at 3 a.m.
Pipes break and kitchens catch fire at night. The phone is answered 24 hours a day, seven days a week, holidays included.
Water, fire, mold and cleanup in Spokane, WA
Water and fire damage restoration in Spokane, answered 24/7
A pipe let go, the basement is wet or smoke went through the house. We answer 24/7, tell you what to shut off and what to move, then extract, dry, clean and rebuild.
- 24/7 answering
- Spokane and North Idaho
- Water, fire, mold, sewage, storm
Quick answer
Water damage restoration in Spokane starts with stopping the source and pulling out standing water within hours, because wet drywall, pad and subfloor can start growing mold in a day or two. We answer 24/7, extract the water, set drying equipment, log moisture readings until the structure is dry, then repair what had to come out.
What we see most
Why Spokane homes call a restoration crew
Most of our calls follow the weather. Spokane averages about 49 inches of snow a year and well over a hundred nights below freezing, so winter brings split supply lines in outside walls, ice dams pushing meltwater under shingles, and basements taking on snowmelt when the ground thaws in spring. The worst pipe breaks often show up on the first warm afternoon after a cold snap, when the ice plug lets go.
The housing stock adds its own problems. More Spokane homes were built in 1939 or earlier than in any other period, which means plaster walls that hide leaks, original drain lines and basements that were never meant to be finished. Newer subdivisions out toward Spokane Valley and Liberty Lake bring a different set: finished basements with carpet and pad, laminate floors and water heaters tucked behind drywall.
Then there is fire. The wildfire smoke and ash from the August 2023 Gray and Oregon Road fires reached homes miles from any flame, and kitchen and garage fires happen year round. Coeur D'Alene Water and Fire LLC handles all of it from one phone number: water, smoke, soot, mold, sewage and the rebuild that follows.
Clean, gray or black water? It changes the whole job
What happens next depends on where the water came from, and it changes the price, the drying plan and what has to be thrown out. Pick the one that matches your situation.
Water from a supply line, a burst pipe, a water heater or rain through a window. It starts out clean, so carpet and pad can often be dried in place if we get there quickly. Left for a day or two in a warm house, it can turn into Category 2.
Dishwasher, washing machine or toilet overflow without waste, and clean water that has sat too long. It carries enough contamination that pad is usually pulled and surfaces are cleaned with an antimicrobial before drying.
Sewage, a backed-up floor drain, overland flood water or anything that came from outside. Porous materials it touched, like carpet, pad and the bottom of the drywall, come out, and the crew works in protective gear.
Restoration and cleanup
Everything we handle after water, fire or mold
Thirty-seven kinds of work, grouped the way the calls come in. Each page explains what the job involves, what it usually costs nationally, and what we need from you on the phone.
Water Damage
Burst pipes, flooded basements, wet floors and hidden leaks.
- Emergency Water Damage Restoration
- Water Extraction & Removal
- Structural Drying & Dehumidification
- Burst & Frozen Pipe Water Damage
- Basement Flooding Cleanup
- Flood Damage Restoration
- Ceiling Water Damage Repair
- Hardwood Floor Water Damage
- Carpet & Pad Water Damage
- Crawl Space Water Damage
- Water Heater & Appliance Leak Cleanup
- Bathroom Leak Water Damage
- Manufactured Home Water Damage
- Moisture Mapping & Hidden Leak Detection
Fire & Smoke
Fire, soot, smoke odor and wildfire ash.
Mold
Testing, removal and keeping it from coming back.
Sewage, Biohazard & Odor
Contaminated water, trauma scenes, hoarding and odors.
Storm & Emergency
Wind, ice dams, board-up and tarping.
Rebuild, Contents & Commercial
Putting it back together, contents, ducts, claims and businesses.
Where we work
Spokane first, then the valley, the West Plains and North Idaho
Our office sits in Post Falls, just across the Idaho line on I-90, and most of our calls come from Spokane itself, from the South Hill and Lincoln Heights to the North Indian Trail and Five Mile Prairie neighborhoods. We also cover Spokane Valley and Liberty Lake to the east, Cheney, Airway Heights and Medical Lake on the West Plains, Deer Park to the north, and Coeur d'Alene, Hayden and Rathdrum in Kootenai County.
Rural homes on wells and septic, long gravel driveways and lake cabins take more planning. Tell us how to reach you on the call and we will tell you honestly when a crew can get there.
What happens after you call
Every job is different, but the order rarely changes. Here is what to expect from the first ring to the last coat of paint.
- 01
We answer and triage
A real person picks up, any hour. We ask where the water or smoke came from, whether it is still coming and what is wet, then tell you what to shut off.
- 02
A crew comes out
We confirm the source is stopped, check for electrical hazards and photograph everything before anything is moved or thrown out.
- 03
Extraction and cleanup
Standing water comes out with truck-mounted or portable extractors. Soot, sewage or ash gets cleaned with the method that suits that residue.
- 04
Drying with numbers
Air movers and dehumidifiers go in, and we take moisture readings every visit so you can see the walls and floors actually drying.
- 05
Paperwork for your claim
Photos, moisture logs and a line-item scope go to you and your adjuster. Your policy and adjuster decide coverage.
- 06
Rebuild
Drywall, flooring, trim and paint go back once the structure reads dry, so nothing gets sealed up wet.
How we work
What you can count on when you call
Readings, not guesses
We map moisture with meters and thermal imaging and write the numbers down, so drying ends when the materials are dry, not when the equipment rental feels long enough.
Straight talk on what to keep
Some carpet dries in place and some has to go. We tell you which, and why, before anything is torn out.
One number from wet to finished
Extraction, drying, cleaning, mold work and the rebuild run through the same phone number, so you are not coordinating three companies.
Water heater and appliance leaks we dry out after, whatever the brand.
- Rheem
- Bradford White
- A. O. Smith
- State
- Navien
- Rinnai
- Whirlpool
- Maytag
- LG
- Samsung
- GE
- Bosch
- Frigidaire
- Kenmore
Leaks from the appliances you already own
A failed water heater is one of the most common calls we get, and the brand rarely matters to the cleanup. Whether it is a Rheem tank in a garage, a Bradford White in a basement utility room or a Navien tankless unit leaking at the fittings, the water goes the same places: under the floor, into the bottom of the drywall and across the pad. Dishwasher and refrigerator supply lines on Whirlpool, LG and Samsung appliances are the other repeat offenders. See water heater and appliance leak cleanup for what we check first.
On the job
What the work looks like up close
A few of the moments that repeat on almost every job.
Reach us
One phone number, any hour
Call the number below and tell us what happened. If water is still coming, the first minutes of the call are about stopping it: where your main shutoff usually sits, when to cut power to a room, and what to lift off the floor.
There is no portal to log into and nothing to download. The call is the start of the job.
- Phone
- (509) 730-2039
- Hours
- Open 24 hours, 7 days a week
- Office
- 1876 N Teanaway Dr, Post Falls, ID 83854
- Coverage
- Spokane, Spokane County and Kootenai County
Water on the floor or smoke in the house right now?
Call any hour. We will tell you what to do in the next ten minutes and get a crew moving.
Questions Spokane homeowners ask first
Start extraction the same day if you can. Wet drywall, pad and wood can begin growing mold within about 24 to 48 hours in a warm house, and clean water left that long can turn into gray water, which changes what can be saved.
Yes. We extract and dry water damage, clean smoke and soot after fires, remove mold, clean up sewage and handle storm damage, then rebuild what had to come out. It all runs through the same phone number.
It depends on your policy and the cause. Sudden events like a burst pipe are often covered while slow leaks and flooding often are not. We document everything for your adjuster, but your insurer decides coverage.
Yes. Our office is in Post Falls, and we cover Coeur d'Alene, Hayden, Rathdrum and the rest of Kootenai County along with Spokane and Spokane County.
Stop the water at the main shutoff, turn off power to wet rooms only if you can reach the panel safely, move rugs, electronics and furniture off wet floors, and take photos before you clean anything up.
We can explain what drives the price, such as the type of water, how many rooms and materials got wet and how long drying takes. A real number needs someone on site with a moisture meter.
Advice
Read this before the water reaches the next room
A burst pipe in a Spokane winter: your first hour, step by step
Shut off the main water valve first, then cut power to any room where water reaches outlets, cords or the panel.
Read the guide
What water damage restoration costs, and why the number moves
National planning ranges put most water damage restoration jobs between about $1,270 and $5,376, and LawnStarter's 2026 data cites an average near $3,250.
Read the guide
Cleaning up wildfire smoke and ash when the house did not burn
If the fire never touched your house, you can usually handle light ash yourself.
Read the guideAnswering 24/7
Call now and we will start with the source
Water, smoke, soot, mold or sewage, the first step is the same: tell us what happened and we will tell you what to do while the crew is on the way.
Call (509) 730-2039
1876 N Teanaway Dr, Post Falls, ID 83854